Recommended Technology Platform
The following are hardware requirements you must meet for us to meet our service obligations. Other hardware may be supported on a “best-effort” basis at our discretion.
Desktops
Business or Enterprise models with the following characteristics:
Business or Enterprise models with the following characteristics:
The following are software requirements you must meet for us to meet our service obligations. Other software may be supported on a “best-effort” basis at our discretion.
Operating SystemsThe following operating systems are supported for managed services.
The following cloud environments are supported for managed services.
Desktops
Business or Enterprise models with the following characteristics:
- Make: HP (preferred), Dell, or Microsoft Surface
- Warranty: Current
- CPU: Intel i3, i5, i7 @ 2.4+ Ghz
- RAM: 8+ GB
- Storage: 256+ GB Solid State Drive (SSD)
- TPM 2.0 Module
- OS: Windows 10 Pro, Windows 11 Pro
- End of Life: No
Business or Enterprise models with the following characteristics:
- Make: HP (preferred), Dell, or Microsoft Surface
- Warranty: Current
- CPU: Intel i3, i5, i7 @ 2.4+ Ghz
- RAM: 8+ GB
- Storage: 256+ GB Solid State Drive (SSD)
- TPM 2.0 Module
- OS: Windows 10 Pro, Windows 11 Pro
- End of Life: No
- Resolution: 1920×1080 or higher
- Mice: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
- Keyboard: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
- Monitor: Resolution of 1920×1080 or higher, minimum size 22″ or higher.
- Make: HP or Dell
- Warranty: Current
- RAM: 32+ GB
- Storage: Solid State Drive (SSD) Array
- OS: Windows 2016 Standard/Datacenter, Windows 2019 Standard/Datacenter, Windows 2022 Standard/Datacenter
- End of Life: No
- Uninterruptable Power Supply
- Mikrotik
- Unifi
- Uplevel
- Make: Ubiquiti Unifi, Engenius, or Araknis
- End of Life: No
- Make: Ubiquiti Unifi, Engenius, Ubiquiti Unifi
- End of Life: No
- Synology SMB and Enterprise models
- End of Life: No
The following are software requirements you must meet for us to meet our service obligations. Other software may be supported on a “best-effort” basis at our discretion.
Operating SystemsThe following operating systems are supported for managed services.
- Windows 10, 11 Pro/Business/Enterprise (Desktops/Laptops)
- Windows Server 2016, 2019, 2022 (Servers)
The following cloud environments are supported for managed services.
- Microsoft 365 (M365)
- G Suite